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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Stepanian

June 30, 2026

5  out of  5
rating by Jeff Stepanian
"Patrick and his team at State Farm are exceptional at taking care of thier clients. They are quick to reply and always have great ideas on coverages and cost. Dina Oliphant has been great to work with during my recent new car purchase !"
We responded:
"Thank you, Jeff, for taking the time to give kudos to my agency and to Dina. She is a great professional and I’m fortunate to have her. And thank you for being a long time State Farm customer!"
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Baj Kochar

June 26, 2026

3  out of  5
rating by Baj Kochar
"Let me start by saying that Patrick has a strong support staff. Dina Oliphant replied to my email right away. His colleague Nancy Collingsworth is very responsive. But Patrick himself is absent or unreachable most of the time. I have a three cars, a house, and a sizable umbrella policy with his agency, but he doesn't email me even once per year to check in. And I'm quite certain he wouldn't recognize me if I were sitting right next to him. But he does manage to hire strong people to work at his agency, and they are able to answer my questions and execute any policy changes. So 5 stars to Dina, Nancy, and the staff; 1 star to Patrick averages out to 3 stars."
We responded:
"Hello Baj: I’d be happy to meet with you face-to-face and review your policies and answer any questions you may have. Let’s set up a time.

My team of eight professionals handles the day-to-day operations, so no I don’t pick up every phone call of my more than 3500 policies. But every day I answer questions and provide advice to my customers. How my team has helped you over the years comes directly from me and my direction. They are an extension of my service to you. That said, I wanna be accessible and you don’t feel like I am. Let’s meet up soon. "
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Jason Marks

June 26, 2026

5  out of  5
rating by Jason Marks
"They always get me the information I need and respond very quickly."
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mike griffith

June 12, 2026

5  out of  5
rating by mike griffith
"Dina helped me promptly with our billing problem"
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Donald Oliver

April 24, 2026

5  out of  5
rating by Donald Oliver
"Caitlyn was very friendly and professional. She provided all the information to make a decision."
We responded:
"Thank you, Donald, for taking time to leave a review. We’re glad Caitlyn was able to provide the information you needed and make the process clear and straightforward. We work hard to ensure our customers feel informed and confident in their decision decisions, and it’s great to hear that that was your experience. We appreciate your business and look forward to helping you again in the future."
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JustAverage 8

March 27, 2026

5  out of  5
rating by JustAverage 8
"Caitlyn was a great help"
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Breauna Michelle

January 15, 2026

5  out of  5
rating by Breauna Michelle
"I am writing this review mostly because of Kristian P. Magrini, (Account Manager). I had been considering getting a quote from an insurance company meant for Veteran's families in order to try to save some money, but after chatting with Kristian for a bit he was so genuinely considerate and went over every bit of our three car policy with me and helped me make some changes that made sense. He talked me through everything patiently and answered all of my many questions thoroughly. By the time I got off the phone I had decided to stick with State Farm. They really do reward you for being a loyal customer and so far everyone I have talked to has been a down to earth, reasonable, and honest human being. In this day and age that is appreciated more than possibly saving a few bucks."
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Lauren Shultz

January 10, 2026

5  out of  5
rating by Lauren Shultz
"Ashley Sand was EXTREMELY helpful, patient and kind. This was my first time ever setting up insurance by myself and she took the time to explain everything to me. Worked with me on different quotes and truly cares about service! Thank you so much Ashley!"
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Abi

January 7, 2026

5  out of  5
rating by Abi
"Patrick and team are great and provide exceptional service."
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Carolyn Mann

January 3, 2026

5  out of  5
rating by Carolyn Mann
"Caitlyn has given me the comfort that there are insurance companies that care for people. Her honesty and compassion for her job was recognized. After years of past insurances charging high prices and frequent increases, I’m happy to be insured through State Farm."
We responded:
"Thank you Carolyn for taking the time to write about your experience. And thank you for being a State Farm customer. We appreciate you!

"
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deborah kauffman

December 5, 2025

3  out of  5
rating by deborah kauffman
"I really don’t think they insulated around my windows I sit here and can just fill the air coming through the wood around the frame and the glass for $1000 a window no matter what size it was. I think that’s crazy. I have more air coming in these windows and I did my old ones."
We responded:
"Hello Deborah, you should contact the contractor that installed the windows. They
are responsible for the quality of work. I am confused why you would leave me a review for something I have no control over. You have the wrong business.
"
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henry tacazon

November 6, 2025

5  out of  5
rating by henry tacazon
"very grateful for having Caitlyn to help me going thru the Process. Thank you..."
We responded:
"Thank you for the review Henry. Caitlyn serves our customers at a high level. Let us know if you have any questions or concerns.
"
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chih-hung Wang

September 22, 2025

5  out of  5
rating by chih-hung Wang
"Caitlyn did a great job to help my auto insurance and home insurance too."
We responded:
"Thank you for the review. Caitlyn has so much passion for what she does. My agency is fortunate to have her on the team. Please let us know how we can best serve you and your insurance needs. "
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Joy Shouman

August 2, 2025

5  out of  5
rating by Joy Shouman
"Patrick and his agency are always looking out for our best interest by regularly reviewing our policies with us and are always responsive to our questions. But most impressive is how we are treated with kindness, empathy and respect.
We highly recommend Patrick's agency!"
We responded:
"Thank you Joy. I appreciate your vote of confidence!
"
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Kelvin Wiley

August 1, 2025

5  out of  5
rating by Kelvin Wiley
"Had an amazing insurance experience with this office, when dealing with tough life situations."
We responded:
"Kelvin, thank you for your review. We are here to help things go right. I’m always available if you have any questions or concerns. "
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Caitlyn Spriggs

August 1, 2025

5  out of  5
rating by Caitlyn Spriggs
"recommended to anyone looking for an insurance provider that prioritizes customer satisfaction, offers competitive rates, and provides exceptional service. They go above and beyond."
We responded:
"Caitlyn, love this! Thank you!
"
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Judy Wilson

February 27, 2025

5  out of  5
rating by Judy Wilson
"very helpful and kind. let me know all options"
We responded:
"Judy, thank you! Hope things are well. Let us know if you need anything or have any questions!"
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leonore mcgee

February 19, 2025

5  out of  5
rating by leonore mcgee
"Thank you Caitlyn, you did an awesome job for me."
We responded:
"Leonora, thank you for the review! We appreciate you!"
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LEONORE MCGEE

February 19, 2025

5  out of  5
rating by LEONORE MCGEE
"Excellent....thank you so much"
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James Murray

February 8, 2025

5  out of  5
rating by James Murray
"I had an outstanding experience with Caitlyn. She set us up car insurance for our two vehicles and renters insurance for our apartment. Caitlyn helped review our current coverage, pointed out key areas for improvement, and clearly explained why those were so important. Her dedication was evident when she even reached out on the weekend to ensure we got everything sorted quickly and smoothly. I highly recommend the State Farm team here for their exceptional service and commitment to their clients!"
We responded:
"Thank you James. We are here to help you have life go right! You ever feel the need to discuss your insurance with me personally please don’t hesitate. Welcome to State Farm!"
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Keydori Lee

April 11, 2024

5  out of  5
rating by Keydori Lee
"Cathy is very helpful. Anytime I had questions- she was very kind throughout my calls and claim process!"
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allan loftman

March 21, 2024

5  out of  5
rating by allan loftman
"Very customer friendly agency quick and satisfying service been a satisfied customer for several decades"
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Larry Mavencamp

July 1, 2023

5  out of  5
rating by Larry Mavencamp
"Patrick & the whole staff are very responsive & personable. I always feel encouraged to ask questions & get my concerns resolved. We have been with Patrick for 10-plus years & would recommend that anyone who needs coverage to call, email or text Patrick & staff."
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Tiana

June 20, 2023

5  out of  5
rating by Tiana
"All Stars for Patrick and his team, Jennifer and Heather are always there to answer my 5,000 questions! And are available when I call or text! Thank you Statefarm team for the best service;).!"
We responded:
"Thank you Tiana! I am so fortunate to have Jennifer and Heather on the team. Let us know how we can help going forward. Take care. PF"
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Nadia Bagretsova

June 18, 2023

5  out of  5
rating by Nadia Bagretsova
"We work with this agent for our car and rental insurance for more than 2.5 years. So far so good - we have the full support in any situations like change of policy, any questions. All responses are fast and straight to the point."