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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keydori Lee

Keydori Lee

April 11, 2024

5  out of  5
rating by Keydori Lee
"Cathy is very helpful. Anytime I had questions- she was very kind throughout my calls and claim process!"
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allan loftman

March 21, 2024

5  out of  5
rating by allan loftman
"Very customer friendly agency quick and satisfying service been a satisfied customer for several decades"
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Larry Mavencamp

July 1, 2023

5  out of  5
rating by Larry Mavencamp
"Patrick & the whole staff are very responsive & personable. I always feel encouraged to ask questions & get my concerns resolved. We have been with Patrick for 10-plus years & would recommend that anyone who needs coverage to call, email or text Patrick & staff."
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Tiana

June 20, 2023

5  out of  5
rating by Tiana
"All Stars for Patrick and his team, Jennifer and Heather are always there to answer my 5,000 questions! And are available when I call or text! Thank you Statefarm team for the best service;).!"
We responded:
"Thank you Tiana! I am so fortunate to have Jennifer and Heather on the team. Let us know how we can help going forward. Take care. PF"
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Nadia Bagretsova

June 18, 2023

5  out of  5
rating by Nadia Bagretsova
"We work with this agent for our car and rental insurance for more than 2.5 years. So far so good - we have the full support in any situations like change of policy, any questions. All responses are fast and straight to the point."
We responded:
"Thank you and it’s our pleasure to serve your insurance needs. "
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Jake Lunde

February 22, 2023

5  out of  5
rating by Jake Lunde
"I have been a customer of Patrick for over 15 years and that should explain it all right there!!"
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Jen Keefauver

February 9, 2023

5  out of  5
rating by Jen Keefauver
"prompt with addressing issue and solving problem"
We responded:
"Thank you Jen! Thank you for taking the time in your busy schedule to leave a review. We appreciate your business. Let us know if you have any additional insurance needs."
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Cheryl Ebner

February 7, 2023

5  out of  5
rating by Cheryl Ebner
"Patrick Fitzgerald State Farm office is wonderful. As a long time client we can attest to their professionalism, attentiveness when dealing with issues and/or issuance of new policies. The office team (collectively) is great with problem solving and worked with us through the long term care insurance requirements mandated by WA state. Their quick response and solutions provided great coverage at what is ultimately less expensive and better coverage for our needs. We commend them to you for consideration as your insurance partner for home, auto, life and personal property."
We responded:
"Cheryl, I appreciate your words and for taking the time to leave a review. In the world of funny ads from all insurance companies we believe insurance protection is serious to the financial well-being of our customers. We are here to help life go right for you. Please let us know how we can continually serve you and your family at the highest level. I wish you and your family the best. Thank you again! "
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Jennifer Alder

February 2, 2023

5  out of  5
rating by Jennifer Alder
"Great service"
We responded:
"Thank you Jennifer! We are here to serve you and your insurance needs. Have a great 2023!"
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Nichole Boscolo

January 22, 2023

5  out of  5
rating by Nichole Boscolo
"We have been with State Farm for years and this is the best office. They are always helpful, kind and knowledgeable. I most recently worked with Kelsey Hoffner and she went above and beyond to help my family. I appreciated her help and expertise."
We responded:
"Nichole, so good to hear that we continue to serve you at a high level and are meeting your expectations. You have been such a great long time customer and it has been my pleasure to see you navigate your family's changing insurance needs with great diligence. Kelci is a great professional and I am fortunate to have her represent my agency and State Farm. I appreciate you and I am always available if you need to speak with me directly. "
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Jennifer Hart

January 18, 2023

5  out of  5
rating by Jennifer Hart
"Very happy with the agents at Patrick's office. They are always pleasant to work with, quick and efficient and knowledgeable. They also saved us over $700/ yr. from Pemco!"
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Jim Lustig

January 18, 2023

5  out of  5
rating by Jim Lustig
"I have worked with Patrick and his staff for the past year and have switched from my Corporate Insurance broker to them. I am so happy to work with all his staff and they are knowlegeable and are so helpful every time I need anything. I would recommend them for personal and business and Insurance needs and am sorry that I did know about them 38 years ago. They have saved me money as well as are very knowledgeable. They have always come through for me. If you switch to them you will nit be disappointed,"
We responded:
"Thank you Jim! I appreciate your business. Please let us know if you have any insurance needs or concerns!"
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Alexandra Bonner

January 12, 2023

5  out of  5
rating by Alexandra Bonner
"We have been with State Farm for years. Katelyn is great, and able to answer our questions immediately. The level of service is unmatched, we are very pleased with our experience!"
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Danielle Mackey

January 9, 2023

5  out of  5
rating by Danielle Mackey
"Had such a positive experience with Patrick Fitzgerald team. Would recommend."
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Nicholas Mackey

January 9, 2023

5  out of  5
rating by Nicholas Mackey
"It was great working with Patrick's office and his team. They were very professional, polite, and courteous. Would definitely recommend!!"
We responded:
"Thank you Nicholas! We are here to serve and we really enjoy what we do. I’m so fortunate to have a great team of professionals. Let us know if you need anything. Take care. -Patrick "
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Thomas Witschger

January 9, 2023

5  out of  5
rating by Thomas Witschger
"Patrick’s office is definitely our go to place for insurance, covered everything we needed without any headache. Will definitely recommend!"
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Veska Karlova

July 14, 2022

5  out of  5
rating by Veska Karlova
"Great service at all times! Outstanding."
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Elena Pewtress

May 10, 2022

5  out of  5
rating by Elena Pewtress
"Kelsey was fun and easy to work with. I had several changes to make, and she was very patient with my questions and concerns. She was very knowledgeable and helpful."
Profile photo of Lauren Dodge (OdaatLauren)

Lauren Dodge (OdaatLauren)

March 9, 2021

1  out of  5
rating by Lauren Dodge (OdaatLauren)
"Patrick Fitzgerald is a con man and a liar. I can honestly say I will never give my business to State Farm or refer anyone to them. What’s done in the dark always comes to light. Steer clear of this one.."
We responded:
"My agency has never worked with Lauren. She seems confused. I feel bad for Lauren. I wish her the best."
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Aare Valvas

January 7, 2020

5  out of  5
rating by Aare Valvas
"My family and I have worked with Patrick Fitzgerald and his team since 2004. The service, personal attention and professionalism has always been first class. Without a doubt the best experience I have had with an insurance company. I would highly recommend Team Fitzgerald for your home, auto and life insurance needs!"
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Mary Murphy

December 13, 2019

5  out of  5
rating by Mary Murphy
"We have always only had life insurance with State Farm. I called to update our card on file and Melanie was extremely pleasant to deal with. She updated our card and in a non pushy almost loving way asked if she could ask me why we only had life insurance them. She then asked if it would be ok if she quoted us... Honestly, she was so pleasant I stayed on the phone the whole quote process (I NEVER do this). She was able to answer all my questions and made me feel confident and comfortable that if I had any more I could call back. They were able to match our rates for home/ auto and give us better coverage."
We responded:
"Thank you Mary! Melanie is a great professional and we are fortunate to have her working in our agency."
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Maureen Madden

November 17, 2019

5  out of  5
rating by Maureen Madden
"I have been working with Patrick since 2005 for personal, home, auto and business insurance. He has been by far the most informative, straight forward, and accessible agent I have ever worked with. He always takes time to understand our needs and clearly answer any questions. I have turned to Patrick for advice often and he is always thoughtful and thorough in his responses. I trust him completely and recommend him to anyone without reservation."
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David Free

November 16, 2019

5  out of  5
rating by David Free
"I have been working with Patrick Fitzgerald and his team for many years. They are friendly, kind, and very professional. They have always been quick to respond to my questions and have helped me with a number of different types of insurance. Highly recommended!!"
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James Stein

November 15, 2019

5  out of  5
rating by James Stein
"Top notch agency. I've been with State Farm for 50 years."
We responded:
"Thank you James! Always been a pleasure to work with you!"
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Kent Channing

November 14, 2019

5  out of  5
rating by Kent Channing
"We have been working with Patrick and his team for over 15 years now. During this time they have provided excellent service for all of our insurance needs. I would highly recommend Patrick and his team."